Meet Our Team
Elizabeth Duncan, BSN, RN, Founder
A graduate of Boston College School of Nursing, Elizabeth spent 28 years at Massachusetts General Hospital, where she specialized in acute medical and perioperative care. Throughout her career, Elizabeth has seen how strong nurse advocacy and clear patient and family education can dramatically improve outcomes at home. Her approach is rooted in honoring each person’s dignity, listening deeply to their story, and guiding them with personalized, compassionate care.
Elizabeth’s calling to this work was shaped not only by her professional experience, but also by her personal journey as a caregiver to the remarkable women in her own family. From coordinating complex care to offering end-of-life support, she saw firsthand how meaningful and effective healthcare becomes when guided by a nurse who truly knows you. That insight became the heartbeat of Hummingbird Concierge. Today, Elizabeth lives with her husband, five children, four chickens, a sweet chocolate lab, and her mother—who keeps everyone in line. She finds joy in live music, sister time, and discovering new ice cream stands.
Kelly Perfetti, BSN, RN, CCRN
Kelly is a graduate of Assumption College with 25 years of critical care experience in the Medical Intensive Care Unit at Massachusetts General Hospital, a clinical foundation few nurses can match. Her path into nursing was shaped early by caring for her grandmother through the challenges of aging and complex medical needs, and deepened profoundly when she became caregiver and advocate for her mother, Margaret Anne, through multiple cancer diagnoses and years of declining health. In this role, Kelly found deep meaning in providing direct, compassionate care, offering comfort and dignity to her mother while helping her family navigate the emotional weight of serious illness and, ultimately, end-of-life care. Losing her mother only strengthened her resolve to accompany others through similar journeys. It is that same standard of care - skilled, compassionate, and deeply personal - that Kelly brings to every family she serves.
Outside of work, Kelly enjoys time with her husband, three children, and two dogs, whether walking the neighborhood, relaxing by the ocean, or competing fiercely on the pickleball court.
Cheryl McGah, MS, BSN, RN, CAPA, CPAN
Cheryl brings over four decades of nursing experience—including 18 years at Massachusetts General Hospital—with a strong foundation in surgical care. A graduate of Somerville Hospital School of Nursing, Regis College, and Lasell University, Cheryl is passionate about closing the gaps in patient education and healthcare access. She’s known for her compassionate, hands-on approach and deep commitment to helping patients understand their care and recover confidently at home.
Outside of nursing, Cheryl is a devoted wife, mom, and proud grandmother of five. She loves hosting family holidays, planning trips to Maine and Clearwater Beach, and digging into her ancestry. Whether adjusting a stranger’s crutches or sharing a laugh, Cheryl brings warmth and wisdom to every interaction. The ocean, music, and comedy are her favorite sources of inspiration and joy.
Lauren Van Luling, MSN, RN
Lauren has been a nurse for over 25 years and is a proud alumna of St. Elizabeth’s School of Nursing, with additional degrees from UMass Boston and Framingham State University. Throughout her career—including many years as an Operating Room nurse in a trauma center—she developed a passion for injury prevention and community education. As a Nursing Educator in Surgical Services, Lauren is known for her approachable teaching style and ability to mentor with both warmth and wisdom. Her advocacy work extends to supporting women through infertility and pregnancy loss, inspired by her belief that “love is not measured in weeks.”
Lauren lives with her husband, three children, and their Cavapoo, Taco. When she’s not watching lacrosse (her favorite), she’s cooking big Italian meals and filling her home with the people she loves most. Her ability to juggle career, family life, and continued education—even while working in the ICU during the peak of COVID—speaks to her resilience, dedication, and heart for caregiving.
Are you ready to meet with us?
Let’s talk about what you’re carrying—and how we can help lighten the load.